All of it, in the open.
Every policy on this site is published, indexed, and written in 2 voices: the legal one, and a plain English one right beside it. Every client document is delivered attached, in full, before anyone signs.
Privacy Policy
What we collect, how we use it, who sees it, and how to make us stop marketing to you with 1 word. Includes the call recording disclosure, the commitment that we never sell your data, and your rights, honored regardless of state.
Read the policy → Policy · 02Website Terms of Use
Browsing terms in plain English: what the site promises (nothing the contract does not), truthful reviews expressly protected, positive or negative, and a dispute process with remote hearings and a 2 year window.
Read the full terms below →The Program Agreement and Service Terms
The client relationship runs on signed paper: a Program Agreement and our Service Agreement Terms and Conditions, delivered attached, in full, before signature. These 5 commitments are built into every one:
- You can leave. 30 days' written notice plus 1 month's wind down. No acceleration of unearned fees.
- You own your content. The finished library is yours upon payment for the month it was delivered.
- The guarantee ends in money. If the View Guarantee milestone is not met after the free continuation period, you elect a 25% credit or the same amount as a refund.
- Honest speech is protected. Truthful reviews carry no penalty, no fee, and no liquidated damages. Ever.
- 2 years, not 1. The claims window is 2 years, and remote arbitration hearings are available to either party.
Want to read the full documents before you ever book a call? Ask: support@media-stack.net. We send them to anyone, unsigned, no questions asked.
What we never do
No guarantees of revenue, leads, or outcomes beyond the written View Guarantee. No incentivized reviews: we never offer anything of value in exchange for a review, on any platform. No use of a client's name, face, or results without signed, revocable permission. And no legal page on this site will ever carry a noindex tag. If you can sign it, you can Google it.
Website Terms of Use
These Terms of Use govern your use of media-stack.net (the "Site"), operated by Media Stack, LLC, a Alaska limited liability company with its principal place of business in Alaska. By using the Site, you agree to these Terms. If you become a client, your engagement is governed by your signed Program Agreement and our Service Agreement Terms and Conditions, which are delivered to you attached, in full, and which control over these Terms for the client relationship.
These terms cover browsing the website. The client relationship runs on the contract you actually sign, and you get every page of it.
Contents
01Straight Talk About Results
Content marketing outcomes vary with market, industry, execution, and participation. Nothing on this Site is a promise of revenue, leads, virality, or any business outcome. Any client results shown are individual examples, are not typical, and are published only with the client's signed permission. The only performance commitment Media Stack makes is the View Guarantee stated in a signed client agreement. Reciprocally, every performance commitment in our marketing appears in that agreement. If a promise is not in the signed paper, it is not a promise.
The website sells. The contract promises. We keep those honest with each other, in both directions.
02License to Use the Site
We grant you a limited, revocable, nonexclusive license to access the Site for evaluating and engaging our services. All Site content, including text, design, graphics, video, frameworks, and materials, belongs to Media Stack or its licensors and is protected by intellectual property law. You may not copy, scrape, republish, resell, or create derivative works from Site content without our written consent.
03Acceptable Use
- No unlawful use, no interference with the Site's operation, and no attempts to probe or breach security.
- No automated scraping, harvesting, or bulk collection of content or data.
- No submitting information that is false, infringing, or that you lack the right to share.
04Reviews and Feedback
You are free to publish truthful reviews of Media Stack anywhere, positive or negative. These Terms impose no penalty, fee, or restriction on honest speech, and never will. If you send us ideas or feedback, we may use them without obligation, and you confirm you have the right to share them.
Say what is true about us in public, good or bad. We put that in writing because our competitors put the opposite in theirs.
05Third Party Platforms and Links
The Site references and links to third party platforms and tools, including TikTok, Instagram, YouTube, Facebook, and our form and scheduling providers. Those services have their own terms and privacy practices, which we do not control and are not responsible for.
06Site Disclaimers and Liability
THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, MEDIA STACK'S TOTAL LIABILITY ARISING FROM YOUR USE OF THE SITE WILL NOT EXCEED ONE HUNDRED DOLLARS ($100), AND MEDIA STACK IS NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES FROM SITE USE. Nothing in this section limits the obligations of a signed client agreement, which are governed by that agreement.
Website terms cap website risk. The client contract carries the client promises. Those are not capped at $100, obviously.
07Indemnity
You will indemnify Media Stack against third party claims arising from your unlawful use of the Site or your breach of these Terms.
08Disputes
For disputes arising from Site use: the parties will confer in good faith for 15 days after written notice. Unresolved disputes are resolved by binding arbitration under the AAA Commercial Arbitration Rules, seated in Anchorage, Alaska, before a single arbitrator, with remote proceedings available at either party's request. Individual claims only. Either party may use small claims court of competent jurisdiction instead. The prevailing party recovers reasonable fees and costs. Claims must be brought within 2 years of accrual. These Terms are governed by the Federal Arbitration Act and, to the extent not preempted, the laws of the State of Alaska.
Talk first, arbitrate if we must, remote hearings available, small claims stays open, and you get 2 years. No trapdoors.
09Changes
We may update these Terms. The current version is always posted, dated, and indexed at media-stack.net/terms. Material changes take effect 30 days after posting and apply prospectively.
10Copyright Complaints
Notices of claimed infringement regarding Site content may be sent to our designated agent: [name], Media Stack, LLC, [821 N ST STE 102, ANCHORAGE, AK 99501], Alaska · support@media-stack.net. Include the information required by 17 U.S.C. § 512(c)(3).
11Contact
Media Stack, LLC · principal place of business: [821 N ST STE 102, ANCHORAGE, AK 99501], Alaska · Alaska registered agent: [821 N ST STE 102, ANCHORAGE, AK 99501] · support@media-stack.net